Product

The Careline communication stack.

Agents, flows, knowledge, campaigns, and an operator desk — so customers get answers while your team stays in control.

Open the workspace

01

AI Agents

Create assistants with voice, language, personality, and objectives. Publish once and reuse across phone, WhatsApp, SMS, and web.

02

Visual flows

A canvas for greetings, wait-for-reply, tools, transfers, and endings. Subflows keep complex journeys readable.

03

Campaigns

Import audiences, schedule start times, recur daily or weekly, and track dispositions — Famulor-grade outreach, Careline-native.

04

Channels

Twilio or SIP voice, WhatsApp Business, SMS, website chat, Messenger, and Telegram — one agent brain underneath.

Channel detail

Pick a channel — same Careline agent.

Phone

Inbound and outbound AI voice on Twilio or your SIP trunk.

WhatsApp

Business messaging, templates, and campaign outreach on WhatsApp.

SMS

Short messages for reminders, OTP, and paced outbound SMS runs.

Web chat

Embed Careline chat on your website — included on Free and paid plans.

Messenger

Answer Facebook Page conversations with the same agent brain.

Telegram

Connect a Telegram bot for support and structured chats.

Capabilities

Feature depth without dashboard clutter.

AI voice agents

Inbound and outbound calls with natural speech, transfer, and disposition — powered by your flows and knowledge.

WhatsApp & SMS

Continue the conversation where customers already are. Templates, pacing, and campaign outreach included.

Visual flow builder

Design greetings, branches, tools, and handoffs on a canvas. Publish to agents in minutes.

Knowledge that sticks

Docs and FAQs ground every reply so agents stay on-brand and accurate.

Campaigns that dial

Schedule recurring voice, WhatsApp, or SMS runs with rate limits, reuse, and outcome tracking.

Operator desk

When AI needs a human, conversations land in a live desk — not a black hole.

Hello Careline

Ship your first Careline agent today.

Spin up an agent, attach a flow, and start answering — or launch an outbound campaign the same afternoon.