Pricing

Free for 3 days. Support-first plans.

Try Hello Careline customer-support software for 3 days with 1 website plugin + WhatsApp, Messenger, Telegram, Instagram & Email. Then pick Starter, Growth, or Business — SIP trunk and full calling are on Custom. Or write support@hellocareline.com.

Free

Trial

$0 for 3 days

Try Careline support — website chat plus messaging channels for 3 days.

✓ 3 days free
✓ 1 website chat plugin
✓ WhatsApp · Messenger · Telegram · Instagram · Email
✓ 1 AI agent · 2 seats · operator desk
✓ 10 knowledge docs · no scheduled follow-ups · no SIP/voice

Start 3-day free trial

Starter

$15 / month

Webchat and messaging support for small teams.

Web · WhatsApp · Messenger · Telegram · Instagram · Email
Up to 2 AI agents · 3 seats
1 scheduled reminder flow · 25 knowledge docs
3,000 chat messages / month*
Operator desk · no SIP/voice

Choose Starter

Most popular

Growth

$30 / month

More agents and channels for daily support ops.

Everything in Starter
Up to 5 AI agents · 8 seats
2 website plugins · 2 WhatsApp · email
5 scheduled reminder flows · 100 knowledge docs
10,000 chat messages / month* · no SIP/voice

Choose Growth

Business

$70 / month

Higher support volume and richer knowledge.

Everything in Growth
Up to 15 AI agents · 20 seats
3 website plugins · multi-channel messaging
20 scheduled reminder flows · 500 knowledge docs
40,000 chat messages / month* · SIP/voice via Custom

Choose Business

Custom

SIP · Voice

Custom

SIP trunk, full voice calling, and negotiated limits.

SIP trunk / org Twilio · phone numbers
Full voice calling & voice minutes
Unlimited seats, agents, and channels
Security review & DPA
Dedicated onboarding · named support

Talk to support

Free trial lasts 3 days from signup — convert to a paid plan to keep channels live.

Self-serve plans are messaging-first. SIP trunk and full voice calling are available on Custom.

*Message allowances are soft caps for planning — overages are confirmed with support@hellocareline.com.

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Questions?

Contact us

or email support@hellocareline.com

Start with 3 days free — website plugin and messaging channels included.

Spin up a support agent, attach a flow, and start answering customers on messaging channels the same afternoon.

Start free Book a 15-min demo Contact